So off we went to LCCT yesterday & you wouldn't believe what we had to go through!!! The airport is under construction & the carpark was filled to the brim. The airport looked like Puduraya on Hari Raya eve, seriously. Ramainya orang! Stranded tourists & mat sallehs were sleeping on the floor (sebab flights to Bangkok were cancelled & they had nowhere to go), some tourists were sitting on trolleys & their own luggage (tak cukup tempat duduk in LCCT), queue semua paaaannjaaaanngg sangat-sangat with impatient travelers waiting to check in; People, People, People everywhere. It was hot & stuffy as the aircond could not support the crowd. Sigh...
The queue to Counter 68 (Service Counter) was long, as expected. Waited for a good 30 minutes & when my turn came, the guy at the counter had the cheek to say: "Flight ni belum declare cancelled by Airasia. So, kalau akak cancel tak boleh dapat refund." WHAT?? Of course, Singa Lapar terus TERKAM la kan and I replied in my very dangerous tone "Dik. Are you saying that I should take my children to Bangkok in this situation? You tak tengok TV ke? Diaorang dah start tembak-tembak orang tahu tak? Kalau Airasia tak nak bagi refund & I'm forced to go to Bangkok, if anything happens, Airasia will be fully responsible. You faham tak?" He immediately nervously called his officer.
The officer, Mr. Xavier handled the situation better. He was very understanding & before I could say anything, he was already explaining to me the cancel procedures. (Agaknya the guy who attended to me earlier dah warning awal-awal ada Makcik garang kat counter!). So, to cut the long story short, we were allowed to cancel & were given a "Credit Shell". What this means is that we could use our money for any other trips with Airasia but we need to book in the next 3 months. Travel period takde time limit. Thank God for that.
So, it looks like Cuti-Cuti Malaysia for us this December. Yang pasti: No demonstrations, No tembak-tembak, No bom-bom. It's safe to be in Malaysia :-) Wonder where to go...
17 comments:
Hi Kak Ila!
Thank God you could cancel it. You could always go to Bali! Or some island in Sabah. Or Pangkor. Or Langkawi. Hehe :D
Go Kak Dilla!... he he he. I was smiling reading your entry. Am going to the seaside, because that's what my son wants. Enough of animals! (If you see my fb photos you'll understand... feeding kangaroos, feeding deers, mandi dgn elephants, pics with zebra and orangutan and tigers...ha ha)I am hoping for good weather in Kuantan.. tapi kalau tak good weather pun... it's the togetherness that we want really!
Amy
Hi Shikin!
Was actually looking forward to Bangkok as I have made the complete itinery! Sedih betul..
Anyway, with the situation there getting worse, we had no choice.
Waaa.. Bali is a good idea la...
Hi Amy!
Was considering Pangkor but with the rainy season & semalam ada berita Boat karam...hmmmm... had to re-consider..
What's with kids and animals kan? They just love them :-)
Mornin....finally ada update.....Bali is ok tapi ni dah nak end of the year and with the hanging of that imam samudera i think not lah kot.....better take precaution.....Sabah would be a nice place to go with the kids......islands not so lah kot because of the monsoon season...........tapi macam Mrs. A nicely put it....its the togetherness that is important....bonding time for the family.....
JANGAN PERGI TERENGGANU, BANJIR!
(others can....lalalala...)
cuti-cuti malaysia.....singa garang? hehe...that is kelakar...tapi, the best part the 1 yang u cakap kat budak tu...padan muka! sometimes dorg yang kerja ni tau dapat duit je, lain2 dia tak amek pusing pon...(tapi kalau macam dalam drama Awan Dania tu macam dorg ni macam kena g kelas je semua..ke tak? hhmmmm.....)
happy holiday to everybody...wonder when i can go and holidaying myself......*sigh
p/s: kak, thank you for the things that u said eh? hehe...i really appreciate it....=) always love you...
Hi Mama,
Where are we going next anyway??
Can't wait for our trip! Just hope it's safe before we go!!
<3 Adlina :)
Rasanya... mak children kot yang suka animals.... :)...(I had 20 cats, 10 rabbits, 6 mice when I was small).. when I masuk college my mom gave them all away.. Boy, was I angry...!
Have a good holiday.. wherever you decide to go!
Oh the 'scene' at the counter....verrrrry the familiar, huh??? Of course kan, kita kan GMSL - Gang Mak Singa Lapar!!! ha ha ha...Remember my 'adegan' at the NRIC counter?!!
Dil, LCCT is fast becoming Puduraya because well, as the tagline goes - now everybody can fly maaaa....!!!
You know Raha, that's what Zaharim said about Bali too.. The Bali bombers baru kena executed, so better not take the risk..
Cuti-cuti Malaysia la nampaknya...
Hiya Nana,
Tu la, I pun memang terfikir nak pergi Terengganu tapi awal2 dah kena cancel sebab banjir.. Kes bot karam tu pun kat Terengganu kalau tak silap..
It's good to know you better :-)
Adlina darling,
Let's see where we can go ok? What's important is we will be spending time together as a family <3
Wow Amy! Cats, rabbits, mice... kalau I memang dah bengkak satu badan & forever runny nose la! I'm allergic to animal's fur!!
My daughter begs me for a cat... kesian dia..
GMSL RULES!!! heehee... Of course I ingat "Peristiwa di Jabatan Pendaftaran dengan Puan Hartati"
Dia belom kenal kita siapa! (Tone Ahmad Nispu please..)
Alang,
The thing is with LCCT is that the customer service is never helpful, the staffs are always bitchy, and they never seem to agree on 1 explanation. This staff say this, whereas the other says something else. I have never had a truly satisfying experience travelling with AirAsia, because everytime we flew, the flight got delayed for some reason which nobody can explain.
They should really change their tagline into "Now everyone can fly... much later."
<33
Hi Ngah!
Airasia staffs memang selalu frumpy! We have been lucky with our trips so far only once aje yang delayed. The rest were quite smooth & on time.
So how was Bandung?
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